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It's Like Having Your Own IT Department,
Except It's Cheaper!
We help you focus on your business, while outsourcing your IT headaches
to us. We run, maintain, and support your IT infrastructure at your
site or at our state of the art data centers.
It's Like Hiring an IT guy 24 x 365 to Run and Maintain Your
System,
Except You Pay a Low Monthly Fee!
We offer a turnkey, fully managed Application Service Provider
solution. The system is up 24 x 365.
Our service includes on-site system administrators, support, maintenance,
and customer support representatives.
Cut Your IT Budgets, Pay Only When You Use the Service
With our pay-per-usage IT outsourcing service, you no longer have
to keep a full IT payroll overhead to cover emergencies. The service
is outsourced, your servers are hosted, maintained, and supported.
This approach has helped many customers accomplish substantial savings
in their IT budgets.
How About Technical Support ?
Now that your IT system is implemented and deployed, how about technical
support and call center services to system users?
Don't worry, it's all covered. CDI offers you the following post-deployment
services:
 24 x 365 Technical Support Services |
| US-Based Call Center Solutions |
| Offshore (India-based, much lower cost) Call Center Solutions |
Less Chaos, Less Fire Fighting
Ever get the feeling that your IT team is running around fire fighting
all the time, while important IT projects that could help optimize
and grow your business are put on the back burner? Outsourcing certain
pieces of your IT load will free up your employees and help them
focus more on running and growing the business. They will also have
more time to work on next generation technology projects while avoiding
all the chaos, worries, and headaches that come with operations.
IBM Co-Located Servers, Military-Standard
Security
Our state of the art data centers are Co-located with IBM. IBM provides
24-hour server surveillance as well as a tough security infrastructure.
The security is compliant with military, as well as banking and financial
industry, security standards. One must do the following to get to the
servers:
In order to enter the data center, an authorized user must call
IBM in advance to open a ticket. This includes providing information
such as the service code, an authorization PIN number, and specifying
the location, time, and length of time to be visited. IBM then issues
a ticket and allows the authorized user access to the data center
for a specified time limit. After the time limit expires, IBM terminates
all access.
Before gaining physical access into the IBM Data Center or server
lockers, a person must provide verification of being an authorized
user. He/she must present State or Federal picture identification.
The user must also get his/her palm scanned through a biometric
scanner and enter a secret PIN code six times in different areas
of the IBM office. The ID, palm scan, and secret PIN number must
all match the previous otherwise the user cannot enter.
Once inside the data center, the authorized user only has access
to his/her server locker. In order to unlock the server locker,
the authorized user must open an electro magnetic lock and enter
another secret PIN code.
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